The manager of the Fredericton branch of Nelson Monuments, Rachel Matchett, was most helpful during the difficult process of choosing a monument, spending time explaining all the various possibilities available for monuments, engraving, laser detailing, prices, etc. She is creative, patient, and exceedingly supportive when trying to design an appropriate monument that captures the essence of your ideas. When you're dealing with grief, her empathy and professionalism are welcome, and she certainly helped streamline this daunting purchase! Nelson Monuments has been in service for over 100 years, and I would certainly recommend their Fredericton branch, and Rachel Matchett in particular, as a most helpful person for those in need of guidance and direction following the death of loved ones. Everyone agrees with me that the final monument is beyond my expectations, and was delivered on-time, on-budget and problem-free! I highly recommend that people seek out Rachel for top-notch service!