When I was looking for a Web host, I started by making a list of all those who advertised in a popular Internet magazine. Step two: I checked them out on the web. GTHost's site was full of useful and easily accessible information on various aspects of maintaining your web site - a definite plus. Step Three... I phoned everyone on the list and asked how long they'd been in operation as well as for details of their services. One web host responded with an answering machine. (That one was crossed straight off the list.) Another promised to email information that never arrived. GTHost stood out in terms of friendliness, willingness to answer questions, and their offer of a trial subscription.