I’ve been with Terence Houston’s Desjardins office for over 3 years now, and I couldn’t be happier with the service I’ve received. One of the main reasons I chose Terence as my insurance agent was because of the 800+ glowing Google reviews highlighting his team’s outstanding customer service—and I can confidently say, they were 100% accurate. Not only have my insurance rates been excellent, but when I needed to file a claim, the process was seamless. Emily and the entire team were incredibly responsive, organized, and supportive every step of the way. It made a potentially stressful situation feel manageable and taken care of. If you’re looking for an insurance agent who genuinely puts clients first and delivers top-notch service, I highly recommend Terence Houston and his team. They’ve earned every one of those 5-star reviews!