Gem Experts received numerous positive reviews from their customers. The team is knowledgeable and interested in helping clients understand the value and history of their jewelry pieces. They provide clear and thorough appraisals, offering education and helpful tips for protecting jewels. The appraisal process is efficient and professional, with an approachable and caring attitude. Customers appreciated the trustworthiness and quick response time. Social distancing measures were also in place for safety.