Research & Development Services & Centres in Vernon, BC
Find accurate info on the best businesses belonging to the Research & Development Services & Centres category in Vernon. Get reviews and contact details for each business, including phone number, address, opening hours, promotions and other information.
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Showing results: 1 - 1 out of 1
Results from the 'Research & Development Services & Centres' category in Vernon
Closed now
3126 31 Ave #200, Vernon, V1T 2H1
(250) 260-1517
Service Quality Measurement Group (SQM Group) is a specialist firm for assisting organizations in using voice of the customer (VoC) survey data to measure and improve contact channel customer experience, operating costs and retention. Since 1996, SQM Group’s customer survey research and best practices consulting services have helped clients improve their contact center first contact resolution (FCR) and one contact resolution (OCR) performance.