Smart Pharmacy in Toronto is highly recommended by customers for its exceptional service, friendly and knowledgeable staff, and efficient operations. The pharmacists go above and beyond to address customers' concerns and questions, offering free bottled water, pet prescriptions, and prescription delivery. They also have partnerships with Hopewood Addiction Treatment Clinic and offer services for simple health issues. Customers praise the pharmacy's organization, friendliness, and dedication to making every encounter a positive experience.