Customers appreciate the accommodating staff, friendly demeanor, and helpful explanations from employees. They praise the availability of rentals, the condition of the boats and Sea Doos, and the ease of the rental process. Some customers mention the convenience of rescheduling rentals due to weather or other circumstances. A few reviewers specifically commend the staff's patience and guidance, especially for first-time renters or those with young children. Some customers also mention minor issues with the music system or boat operation but overall express satisfaction with their experiences and plan to rent again.