Maison Birks, Ottawa, ON

2 years ago i took my Tag Heuer Indy 500 watch in to Birks in the Bayshore Shopping Center in Kanata ON to have the battery replaced.I was advised it had to go to a Tag authorized service to ensure water resistance guarantee. It took almost a month and cost $300. Yesterday I had to take 2 Tag watches in for batteries including the Indy 500 which was due. This time I took it to a reputable downtown Ottawa jeweler who changed the batteries both Tags. He stated he could not warranty for water resistance but would inspect the seal and offer an opinion. Total time 20 minutes total cost for the 2 watches $30. To my horror he informed me that the Indy 500 watch had a Japanese battery and as such there was no way that it had been serviced by a Tag technician. In fact in his opinion had a Tag tech been asked to look after the battery replacement this time it would have been even more expensive as the watch did not have the right parts. I feel like the Bayshore Ottawa Birks store misrepresented the service and likely grossly over charged me or in fact committed a fraudulent act. I am not happy.