eBSEG - Products

With eBSEG Customer Assistance Solution you will be able to: - Branch Mobile Assistant : Have a powerful Branch System Assistant with superior customer experience. - Mobile Queue System : Save customer time and avoid crowded branches. - Location based Marketing & Shopping : Facilitate shopping, updated and enjoy the new offers of merchants. Extremely maximizing marketing ROI and increasing sales of your organization. - Notification Mobile Alerts : Inform and update customer with payment dates, new services and offers with Huge saving on SMS Cost using Mobile Alerts as an economical alternative. - Special Treatment for your VIP Customers the minute they walk into your branch. - Auto Detection of Walk in Customers using iBeacon Technology. - Branch Interaction Survey After customer leave and power branch analytics. For More info: https://ebseg.com/Customer-Assistance-Solution.html

eBSEG Self Service for HR solution is an Omnichannel Employee system that allows organizations to offer a comprehensive set of functions to employees through different channels based on the latest technologies such as Web, Mobile & Tablet. This gives the organization employees the facility to contact and communicate easily with the organization's different HR Services through mobile, web, tablet, In-office Kiosk, and all other eBSEG CEEP supported channels. For more info: https://ebseg.com/Digital-Self-Service.html

eBSEG Digital Chatbot Platform will help your business to accelerate the sales process by providing the customers with all needed info about your products, services, branches, and more. Chatbot channels are Facebook messenger, WhatsApp Business, SMS, Routing to Call Center Text Agent, Siri, and Alexa. The supported languages: English, Arabic, and Franco Arab. for more info: https://ebseg.com/Digital-Bot-Platform.html

The Digital Sales and Onboarding platform is a solution specialized for helping banks and Insurance products to gain control over sales quota. Customer experience has changed, currently everyone is staying home, so why not bring sales to customer’s home? With eBSEG Digital Sales and Onboarding platform, Sales is made easy, banking or insurance products are just a click away without a single lost sale. Customer can start buy process on one channel including branch and finish it on any channel and system keeps reminding/alerting customer with unclosed sales to help close them.

#CEEP is a Customer Experience & Engagement omnichannel Portal Platform that Support all the channels. A relatively small team can run CEEP with minimal training, and minimal coding and we can put our team in place to do it for you. CEEP Pre Built Widgets/solutions solves your business biggest challenge in channels specially if your business is banking , insurance, wealth Management Company or any other financial service industry.