Customers highly recommend Kuugaq Café for its friendly staff, good food, and variety of menu items. The cozy atmosphere and reasonable prices are also noted positives. Some customers praise the quality of dishes, such as the candied bacon burger, Arctic Char chowder, and trout tacos. The café is not wheelchair accessible. Reviews suggest that while there can be long wait times and inconsistent service, overall the experience is worth it for the delicious food.